Privacy Policy

1. Privacy Commitment
1.1 Alenta Travel is committed to protecting customers’ personal data in accordance with applicable data protection regulations.

2. Information Collected
2.1 Personal data: full name, email address, contact number, and passport details.
2.2 Transaction data: payment information, booking history.
2.3 Technical data: cookies, browsing preferences, and on-site session activities.

3. Purpose of Data Usage
3.1 To process bookings and payment transactions.
3.2 To provide customer service and post-booking support.
3.3 To send promotional offers, if the customer has provided consent.

4. Data Security
4.1 Alenta Travel implements technical and organizational measures in line with industry standards to prevent unauthorized access or misuse of personal data.

5. Data Disclosure
5.1 Personal data will only be shared with relevant service providers (airlines, hotels, tour operators) as necessary to fulfill a booking.
5.2 Alenta Travel does not sell or trade customers’ personal data to third parties beyond what is required to provide services.

6. Customer Rights
6.1 Customers have the right to request access to, correction of, or deletion of personal data stored by Alenta Travel.
6.2 Requests will be processed in accordance with applicable laws and regulations.